“Payment confirmed” is not included in the fulfillment steps on the Smart Mode.
If you began using Cafe24 admin solutions with the Smart Mode, you will not find a “Payment confirmed” step within the fulfillment process.
However, “Payment confirmed” exists in the Advanced Mode. So, if you started by using the Advanced Mode and switch to the Smart Mode, you will find “Payment confirmed” among the steps of the fulfillment process.
Fulfillment process for each mode
1. Advanced Mode
Awaiting payment >Payment confirmed > Awaiting fulfillment > Awaiting shipment > In transit > Delivered
2. Smart Mode
Awaiting payment > Awaiting fulfillment > Awaiting shipment > In transit > Delivered