Facebook Channel
- Facebook Channel - Glossary of Ads Terms in Facebook Channel
- Facebook Channel - What is Facebook Channel Ads and how do I use it?
- I want to set up Facebook Shops and Instagram Shopping.
- [Facebook Channel] The number of products in my catalog is less than the number of products on my store.
- Can I sync my product information to Facebook Catalog?
- How do I use Facebook Pixel on Facebook Channel?
Store Settings
- How can I delete my admin account?
- How can I make my store only accessible to registered customers?
- Why hasn’t my SSL certificate been issued?
- What is a subdomain and how can I use it?
- Why is my access to certain menus restricted when I log in through a sub-admin account?
- What is a multi-language store?
Products
- Why do I have out-of-stock products appearing in the middle of my product list?
- How do I apply an option set template to a product?
- How do I add option sets (Variant-type options)?
- Why are my products not showing on my store?
- Why are my products not showing on my store?
- Can I edit several products at the same time?
Orders/Payments/Shipments
- Why can’t I see the “Payment confirmed” step when using the Smart Mode?
- Why are orders placed for products that are out of stock?
- Can I revert an order back to [Awaiting payment] if I marked it as paid by mistake?
- Can orders automatically be marked as delivered?
- How can I get notified every time a new order is placed?
- Why can’t orders be placed through the Buy Now URL?
Customers
- If customers forget their password, can an admin issue a temporary password?
- Can I generate a new password for guest accounts who placed an order?
- Can I issue points to all the customer accounts in one go?
- Can I restore a customer account that I deleted by mistake?
- How can I initialize all my customer data?
- Can I add an expiration date to points?
Store Layout
- What is Smart Themes Editor and how can I use it?
- How can I protect images from being copied on the PC version store?
- How can I add and display a favicon on the browser?
- How can I change the settings for using icons for new arrivals, recommended products, out-of-stock products, etc.?
- Can I change the settings for how many products are displayed in a single row?
- Can I change the settings for how many products are displayed on the home Page or the product category page?
Mobile Store
- Why does my website not appear as an AMP page on Google Search results?
- Why does the [Add to home screen] button not appear on my store when enabled?
- Can I configure my settings to only display the mobile store when accessed from a mobile device?
- How do I create a mobile store?
- Can I add product details that only appear on my mobile store?
- Why do images on my product details page appear as gray boxes on mobile?
Promotions
Single Sign On
Edibot Themes
Shopping Curation
- What is Shopping Curation?
- How do I enable the autocomplete feature?
- I want to change my search options.
- Why don't my search filters appear on my store?
- Can I automatically add hashtags to products?
- Can I change my settings to only show products that contain all of the selected hashtags in my search results?